Your senior product partner.
Without the full-time hire.

Subscribe, then check your email. I’ll contact you personally at the address you use at checkout with the next steps for your first request. I’ll guide you through sharing the context I need to get started.

We’ll start with your product, goals and biggest challenge. I’ll let you know which existing designs, data or other context would help. I’ll set up your private request board so you can add requests and choose their order. I work on one at a time.

Focused reviews and feedback take 2–3 business days once I have the relevant material; larger requests are delivered in stages. Your monthly membership and 14-day guarantee start when you pay.

Focused reviews, feature feedback and product questions take 2–3 business days. Larger requests, such as a roadmap, pricing analysis or business model, are delivered in stages with agreed dates. Send the relevant material with your request; if something essential is missing, I’ll tell you what I need and how it affects timing.

Email jordan@brightblack.co when you want to pause. Work and billing stop, and unused prepaid calendar days are banked. When you return, use those days before the next charge. Service resumes within two business days. Members keep their agreed monthly rate through pauses. Cancellation stops future renewal.

Try working with me for your first 14 days of active service. If you’re not happy, email within that window for a full refund of your first payment. No questions asked. It applies once per business, starting when you pay; later payments follow the normal pause and cancellation terms.

Pausing freezes the remaining guarantee days, and you can request a refund while paused if days remain. If I delay the first useful delivery, you get at least seven days to review it, or can request the refund before it arrives. Refunds are initiated within two business days. A refund ends remaining service and future billing.

The rate you join at stays the same while your membership is active or paused. Pausing and resuming won’t change it.

Yes. Bring a suitable project, use the membership, then pause or cancel. If you finish early, pausing saves unused service days for later. Ending the subscription stops future charges; refunds follow the first-payment guarantee.

Add as many requests within the membership’s scope as you like to your private board, and choose their order. Send a link, document, design, report or short recording with your goal or question. I work on one request at a time, including revisions. You don’t need to know the right deliverable before asking.

Growth Mode is a one-person practice run by me, Jordan Blackman, founder of Bright Black Associates. I don’t employ other consultants or outsource client work. You’ll work directly with me throughout your membership.

Yes. We can pressure-test an existing roadmap or build one in stages as I learn your product and goals. You get recommended priorities, feature direction and a rationale for what to do next. Your team handles estimates, staffing and delivery.

Yes. I can analyze existing reports or manageable data exports, identify patterns and recommend what to investigate next. I can also build editable scenarios showing how adoption, conversion, revenue and costs could affect a feature or business decision. Assumptions stay visible; a scenario is not a prediction.

Yes. I can assess a product concept, pressure-test your roadmap and build revenue scenarios that help explain the business case. This is product and commercial judgment; customer research, financial due diligence and fundraising execution are separate work.

I review designs, user flows and feature logic and recommend improvements. Sometimes I make a quick wireframe or mockup to illustrate an idea. Your team creates polished screens and production assets.

Full UI production, branding, engineering, data engineering and advanced statistical analysis are outside the membership. Your team continues to manage the day-to-day backlog, sprints, stakeholders and releases.

Client product plans, data and deliverables are confidential, so I can’t share those examples. I’ll protect your work the same way and won’t publish or share it without your permission.

Instead, you can judge the real work we do together. Try Growth Mode with a 14-day money-back guarantee. If you’re not happy, email me within your first 14 days of active service for a full refund of your first payment. No questions asked.

AI can generate convincing ideas, analyses and models. The harder part is judging whether they’re sound and useful for your product. That’s what you hire me for: checking assumptions, spotting what’s missing and deciding what is worth acting on. I use AI where it helps and take responsibility for reviewing the work I deliver.

Your satisfaction with my work is covered by the 14-day money-back guarantee. You don’t need to prove a metric missed a target to use it. Revenue and retention depend on what gets implemented and how customers respond, and may take months to measure. I can help choose and evaluate improvements, but can’t promise a particular lift or deadline.